This 24-hour, non-accredited programme is designed for hospitality staff seeking to refine their service skills within a professional dining environment.

The training focuses on delivering high-quality à la carte service alongside developing essential wine knowledge. Participants gain hands-on experience in mise en place, service sequence, guest interaction, and wine service techniques, including presentation, opening, pouring, and pairing.

Through practical demonstrations and role-based activities, learners strengthen their confidence in menu knowledge, communication, and upselling strategies.

• Restaurant staff and waiters
• Hospitality professionals progressing to fine dining
• Staff aiming to improve wine knowledge

✔ Refined à la carte service techniques
✔ Confidence in wine service and pairing
✔ Enhanced guest experience
✔ Stronger upselling skills

• 24 hours (6 sessions × 4 hours)
• Practical, role-based training
• Demonstrations and service simulations