This programme aims to equip Care Workers with the linguistic tools necessary to communicate effectively in various healthcare settings. Topics covered include medication administration, patient education, healthcare documentation, and inter-professional communication. This will be achieved by exposing learners to the fundamental building blocks that enable effective communication in the following areas:
- Routine dealings with patient and colleagues
- Nutrition
- Medical supplies
- Matters related to the body and hygiene
- Accidents and emergencies
- Therapeutic regimes and general healthcare
This will be achieved by foregrounding the following communicative skills, by learning the language of:
- Greeting and everyday general conversations
- Clarification
- Politeness
- Empathy
- Instructions
- Advice
- Problems related to the body.
This English course provides the terminology and skills required to define fundamental topics of medicine, such as:
- Dealing with colleagues and patients
- Nutrition and the body
- Accidents and emergencies
- Vocabulary for medication, pills and general healthcare
- Medical supplies
In addition to the above, a particular focus of this training is communication at the workplace. Every subject is covered in detail, from greeting people, using small talk to active listening.
- Functional English/ role plays
- Greetings and everyday conversations
- Politeness and clarification
- Dealing with problems
- Giving instructions
- Giving advice
