
This award aims to equip healthcare and social care professionals with essential competences, knowledge and skills related to ethical principles, integrity, confidentiality and social responsibility within their practice. Through interactive discussions, case studies, and reflection, participants will explore the ethical dilemmas they will often encounter and develop strategies to uphold professional standards and promote the well-being of individuals under their care.
This award will help course participants to understand the ethical principles guiding healthcare and social care practice, while it will also help them recognise the importance of integrity and professionalism in maintaining trust and confidence. Furthermore, this award will help participants to explore the concept of social responsibility and its implications for healthcare and social care professionals and to develop strategies for ethical decision-making.

This CPD award is designed to equip participants with competence, knowledge and skills necessary to provide effective care for individuals living with dementia. Students get to explore the various types of dementia, including Alzheimer’s disease, vascular dementia, and Lewy body dementia, and gain a deeper understanding of the underlying causes, symptoms, and progression of these conditions.
Participants will also learn how to assess and manage the unique needs of elderly patients with dementia, including communication strategies, behavioural interventions, and person-centered care approaches. Emphasis will be placed on promoting independence, dignity, and quality of life for individuals living with dementia, as well as supporting their families and caregivers. By the end of the course, participants will have acquired a deeper understanding of dementia care principles and best practices, enabling them to provide holistic and person-centered care for elderly patients with dementia in various healthcare settings.

In health and social care settings, documentation plays a crucial role in ensuring the delivery of high-quality and effective care to individuals. This course will explore the importance of accurate and thorough documentation in maintaining patient safety, continuity of care, and legal compliance. Course Participants will learn how to effectively record and communicate essential information such as patient assessments, treatment plans, and medication administration.
Additionally, the course will cover the significance of confidentiality and data protection in documentation practices, emphasizing the need to maintain privacy and security of sensitive information. Course Participants will also be introduced to various documentation formats and systems commonly used in health and social care settings, including electronic health records and paper-based charts. Through case studies and practical exercises, students will develop the skills necessary to document information accurately, concisely, and in a timely manner.
By the end of the course, participants will have a comprehensive understanding of the role of documentation in promoting safe and effective care delivery in health and social care settings.

This course aims to provide healthcare and social care professionals with the knowledge and skills necessary for effective supervision and constant watch practices in various healthcare and social care settings. Participants will learn about the importance of supervision, continuous observation, and monitoring techniques to ensure the safety and well-being of individuals receiving care, including those with complex needs.

This programme aims to equip Care Workers with the linguistic tools necessary to communicate effectively in various healthcare settings. Topics covered include medication administration, patient education, healthcare documentation, and inter-professional communication. This will be achieved by exposing learners to the fundamental building blocks that enable effective communication in the following areas:
- Routine dealings with patient and colleagues
- Nutrition
- Medical supplies
- Matters related to the body and hygiene
- Accidents and emergencies
- Therapeutic regimes and general healthcare
This will be achieved by foregrounding the following communicative skills, by learning the language of:
- Greeting and everyday general conversations
- Clarification
- Politeness
- Empathy
- Instructions
- Advice
- Problems related to the body.

This English course provides the terminology and skills required to define fundamental topics of medicine, such as:
- Dealing with colleagues and patients
- Nutrition and the body
- Accidents and emergencies
- Vocabulary for medication, pills and general healthcare
- Medical supplies
In addition to the above, a particular focus of this training is communication at the workplace. Every subject is covered in detail, from greeting people, using small talk to active listening.
- Functional English/ role plays
- Greetings and everyday conversations
- Politeness and clarification
- Dealing with problems
- Giving instructions
- Giving advice







