This accredited programme at MQF Level 1 (10 ECTS) is designed to support learners in developing basic Maltese language skills for use in hospitality and customer service environments.

Participants learn essential vocabulary, phrases, and communication techniques required for interacting with customers, colleagues, and the public in everyday service situations.

The programme focuses on practical communication, enabling learners to build confidence in speaking and understanding Maltese within workplace contexts.

• Hospitality staff and service employees
• International workers in Malta
• Individuals seeking basic Maltese language skills

✔ Improved communication with Maltese-speaking customers
✔ Increased confidence in workplace interaction
✔ Better integration into Maltese work environments
✔ Enhanced employability

• MQF Level 1
• 10 ECTS (approx. 250 learning hours)
• Face-to-face delivery