This accredited programme at MQF Level 4 (2 ECTS) focuses on developing teamwork, communication, and conflict resolution skills within health and social care settings.

Participants explore group dynamics, professional relationships, and strategies for managing conflict constructively. The programme supports learners in working effectively within multidisciplinary teams.

Through case-based learning and discussion, participants build the skills required to contribute positively to team environments and manage workplace challenges.

• Health and social care staff
• Team members working in care environments
• Staff seeking to improve collaboration

✔ Stronger teamwork and collaboration skills
✔ Improved conflict resolution techniques
✔ Better workplace communication
✔ Enhanced team performance

• MQF Level 4
• 2 ECTS
• Blended learning